Privacy Policy
Privacy Policy: The Reset Code
Last Updated: November 4, 2025
Your privacy is important to The Reset Code and The Reset Code Community ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information across all our digital properties and services, including our website, email communications, and all online offerings.
1. Who We Are (The Data Controller)
For the purpose of the EU General Data Protection Regulation (GDPR) and other global privacy laws, the "data controller" (the entity responsible for your data) is:
The Reset Code (and The Reset Code Community)
15621 West 87th Street, Suite 442, Lenexa, KS 66219 USA
[email protected]
2. Information We Collect
We collect information from you through various points of interaction, which generally fall into the following categories:
Category
Information Collected
Purpose
Lawful Basis (GDPR)
Contact Data
First Name, Email Address.
To send you newsletters, helpful tips, resources, and special offers.
Consent
Transaction Data
Billing address, payment details (via a payment processor), and purchase history.
To process orders and payments for products or services you purchase.
Contractual Obligation
Usage Data
IP address, browser type, operating system, page views, and time spent on site (via analytics).
To monitor website performance, improve our services, and deliver relevant content.
Legitimate Interest
3. How We Use Your Information
We use your personal data to:
Fulfill Requests: To provide you with information, resources, and products you have requested (e.g., fulfilling an order or sending an email freebie).
Manage Communication: To communicate with you about your account, respond to inquiries, and send administrative notices.
Direct Marketing: To send you marketing communications and promotional offers about our other products and services, only where you have provided us with explicit consent to do so.
Analyze and Improve: To analyze website traffic, understand customer preferences, and improve the user experience and quality of our offerings.
4. Data Sharing and Third-Party Processors
We do not sell, rent, or trade your personal information. We only share data with third parties necessary to operate our business and provide services to you. These third parties act as "data processors" on our behalf.
Email Communication: We use FEA Create to manage our email lists, send our communications, and securely store the First Name and Email Address you provide. FEA Create is bound by a Data Processing Agreement to protect your data.
Payment Processing: We use third-party payment processors (e.g., Stripe, PayPal) to handle payments. We do not store your credit card details; that information is handled directly by the processor.
Website Analytics: We use services (e.g., Google Analytics) to track website performance and usage.
5. International Data Transfers (GDPR Requirement)
The Reset Code Community is a company based in the United States (US). Your data is transferred from its point of collection (e.g., the European Economic Area) to the US for storage and processing by us and our service providers.
The US is considered a "third country" under the GDPR. To ensure your data remains protected when transferred, we rely on one of the following legal safeguards:
Standard Contractual Clauses (SCCs): We implement the European Commission’s approved Standard Contractual Clauses with our data processors, including FEA Create. These clauses provide legal and contractual safeguards to protect personal data upon transfer to the US.
EU-U.S. Data Privacy Framework (DPF): If our third-party processors (such as FEA Create) or our company are certified under the DPF, this provides a mechanism recognized by the EU as providing adequate protection.
By using our services, you acknowledge that your personal information will be transferred to and processed in the United States and potentially other jurisdictions outside the EEA.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Generally, we keep contact data (Name and Email) for as long as you are subscribed to our email list.
7. Your Data Protection Rights (GDPR and Global Rights)
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or other jurisdictions with similar comprehensive privacy laws (such as California), you have significant rights over your personal data. We endeavor to respect these rights for all our users globally:
Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): The right to request that we delete your personal data.
Right to Restrict Processing: The right to request that we limit the way we use your personal data.
Right to Object to Processing: The right to object to the processing of your personal data, particularly for direct marketing.
Right to Data Portability: The right to request a transfer of your data to another organization.
Right to Withdraw Consent: The right to withdraw consent at any time where we relied on consent to process your personal data.
8. How to Exercise Your Rights and Contact Us
To Withdraw Consent/Unsubscribe: To stop receiving marketing emails, click the "Unsubscribe" link provided in the footer of every email we send you.
To Exercise Other Rights: To request access, deletion, or to exercise any other right, please contact us at our dedicated privacy email: [email protected] We will aim to respond to your request within 30 days.